What Information We Collect
When you register and use the 48ft3ajx platform, we collect several categories of information to ensure our services run smoothly and securely:
Account Information
This includes the username, email address, phone number, and date of birth you provide during registration. This information is used to verify your identity, manage your account, and confirm that you meet the minimum age requirement.
Device and Browser Information
We automatically record technical information when you access the platform, including device type, operating system, browser used, IP address, and session data. This information helps us diagnose technical issues, prevent unauthorised access, and optimise your experience across different devices.
Payment Information in Malaysian Ringgit
To process deposits and withdrawals in Malaysian Ringgit (RM), we record transaction details such as the payment method used, amount, date, and transaction status. We do not store your credit card details or banking passwords — all transactions are processed through secure payment providers.
Cookies and Usage Data
We use cookies and similar tracking technologies to understand platform usage patterns, remember your language and session preferences, and display relevant content. You can manage your cookie settings through your browser settings, though this may affect certain platform features.
How This Information Is Used
48ft3ajx uses the information collected for the following purposes, and these purposes only:
- Account management and identity verification — to ensure every account is legitimate and held by an eligible individual;
- Financial transaction processing — verifying deposits and withdrawals in RM, and resolving any financial disputes;
- Platform security — detecting and preventing fraud, unauthorised access, and suspicious activity;
- Customer support — enabling our support team to assist you more effectively when you have an enquiry or complaint;
- Service improvement — analysing usage patterns in aggregate (not at an individual level) to improve platform functionality and user experience;
- Legal compliance — to fulfil applicable legal obligations when required by the relevant authorities.
We do not use your information for third-party advertising purposes or sell your data to any external parties.
Data Retention and Security Measures
All personal information collected by 48ft3ajx is stored on servers protected with SSL encryption and strict access controls. Only authorised personnel who require access to carry out their duties may access user data — and every instance of access is logged for audit purposes.
Payment and financial transaction data is retained for as long as necessary to meet legal obligations and resolve any disputes that may arise. Account data that has been inactive for a defined period may be deactivated in accordance with our internal policy.
While we take all reasonable precautions to protect your data, no system can be guaranteed 100% secure against cyber threats. You also play a role in keeping your account safe by using a strong password and not sharing your login credentials.
Sharing Information with Third Parties
48ft3ajx does not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are limited situations where information may be shared:
- Approved payment providers — to process your RM deposits and withdrawals securely, the necessary information is shared on a limited basis with authorised payment providers such as DuitNow operators;
- Competent authorities — we may be required to disclose certain information to government authorities or law enforcement bodies when mandated by applicable law;
- Technical service providers — companies that help us operate the platform (such as server hosting services) may have limited access to technical data, and they are bound by strict confidentiality agreements.
In all data sharing situations, we ensure that the receiving party adheres to data protection standards equivalent to our own policy.
Your Rights as a User
As a user of the 48ft3ajx platform, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time.
If any information we hold is inaccurate or out of date, you have the right to request a correction or update.
You may request the deletion of your account and personal data, subject to applicable legal obligations.
To exercise any of the rights above, contact our support team at [email protected]. We will process your request within a reasonable timeframe and provide a clear response. You may also refer to the FAQ for further guidance.
Policy Changes and How to Contact Us
Privacy Policy Updates
48ft3ajx reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. The latest version of this policy will always be available on this page with a clear effective date. Continued use of the platform after any changes are published will be considered your acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our support team by email at [email protected]. We are committed to taking all privacy enquiries seriously and will respond within a reasonable timeframe. For general questions about the platform, you may also visit the FAQ us.
Have more questions about how we protect your data? We're always here to help.